Do you have a Clue (Get the Most Out of a Service Visit)
September 27, 2020
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Courtesy Auto Repair Plus
967 Bon Air Ave
Tiffin, Ohio 44883
419-443-0797
http://www.courtesyautorepairplus.com
More articles from Courtesy Auto Repair Plus
Stopping "Brake" Downs (Brake Pad Replacement)
September 14, 2025
If someone tells you to put the brakes on something, you know it means stop. And stopping is one of the most important safety maneuvers you can do in any vehicle. That means your brakes have to work properly. Let's face it. You stop dozens of times every time you drive. And over time, that t... More
Don't Be Fuelish
September 7, 2025
If you smell gasoline in your vehicle, pay attention to your nose. That's because it has an important message for you. Newer vehicles should never have a gasoline smell inside. One of the most dangerous conditions can come when your fuel line system has a leak or multiple leaks. Vehicles with fue... More
Snake in the Engine (Serpentine Belt)
August 31, 2025
There's a belt that snakes through your engine. It's even named for a snake, the serpentine belt. It'll bite you when it breaks, possibly leaving you stranded. So, it's good to know a little about this snake-like belt. In early engines, there were lots of belts. They were used to convert the r... More